AI receptionist for electricians
Sparks, outages, and new panels shouldn't all wait for a callback.
Electrical calls carry real safety stakes, so the line between urgent and routine has to be drawn conservatively. Starkby routes anything that sounds like a safety issue to a person immediately, and handles everything else as a normal booking.
Safety-critical boundaries
This is the one trade where Starkby is deliberately cautious: if a caller describes anything resembling a live hazard, it stops qualifying and escalates rather than continuing the conversation.
Treated as urgent
- ●Burning smell or visible sparks
- ●Exposed or damaged wiring
- ●Complete power loss
- ●Any mention of shock or arcing
Booked normally
- ●Panel upgrade or replacement
- ●EV charger installation
- ●Outlet or fixture installation
- ●Code inspection or permit question
What it asks before booking
- Is this a safety concern happening right now?
- What type of work is this: repair, install, or inspection?
- Residential or commercial property?
- Property address or ZIP
- Age of the electrical panel, if known
- Best number and time to reach you
Service area
Starkby checks the caller's ZIP or city against your licensed service area, and says so plainly if a job falls outside it.
Booking
Panel upgrades, EV chargers, and inspections typically need longer appointment windows than a routine repair, so each job type can carry its own duration and lead time.
Dispatch & handoff
Anything flagged as a safety concern is transferred live or escalated to your on-call number immediately, no scripted troubleshooting over the phone.
Example call
Sample call
James T. · EV charger installation quote
Homeowner wants a Level 2 charger installed in the garage. No existing 240V circuit nearby. Wants a quote and earliest available install date.
Captured job details and booked an in-home estimate.
FAQ
What happens if a caller describes something dangerous?
Starkby doesn't attempt to talk them through it. It tells them to stop using the affected circuit if appropriate, and gets the call to a person immediately.
Can it handle permit or inspection questions?
It can capture the details and hand off to your team, since permit requirements vary by jurisdiction and usually need a human answer.
Hear Starkby answer for your electrical business.
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